This is what we collect, why, and what we never do with it, in plain English.
Everyone: your name, email, and a securely hashed password (we cannot see the password itself). Sellers: your stall details, including your exact pickup address, its map location, and directions to find the stall. As you use GateShare: your listings and photos, orders, messages with other users, reviews, and the compliance confirmations you make when listing, kept with a date. Waitlist: the name, email and interest you gave on our landing page.
Buyers are never asked for a home address, so there is no buyer address in our system. Card numbers are handled entirely by Stripe, our payment processor; GateShare never sees or stores them. If you use the "near me" sort, your location is used on your device only and is never sent to us or stored.
To run the marketplace: showing stalls on the map, passing messages, processing orders, releasing payments, showing reviews. A seller's exact address is shared only with a buyer whose sale is agreed. The public map shows only an approximate area, never a precise point. We do not sell or rent personal information to anyone, and we do not use it for third-party advertising.
GateShare runs on Cloudflare (hosting, database, and photo storage). Map images come from OpenStreetMap, and address lookups you request use OpenStreetMap's Nominatim service. Password reset emails are sent through Resend. Payments, when enabled, run through Stripe. Each of these processes only what is needed for its job.
GateShare runs on Cloudflare's global infrastructure, so your information may be stored on secure servers outside New Zealand. Our providers hold recognised security certifications, and access to your information is limited to what is needed to run the service. Where necessary for safety, fraud prevention, or resolving a dispute, we may review content on the platform, including messages. If a privacy breach ever creates a risk of serious harm, we will notify the people affected and the Office of the Privacy Commissioner, as the Privacy Act requires.
Account information is kept while your account is open. Orders, reviews and compliance records are kept as a trading record. If you close your account, your personal details, stall, messages and sessions are removed; completed order records may be retained where the law requires.
Under the Privacy Act 2020 you can ask for a copy of the personal information we hold about you, and ask us to correct it. Message us through the app or email us, and we will sort it. If you are unhappy with how we have handled your information, you can complain to the Office of the Privacy Commissioner at privacy.org.nz.
We use one essential cookie: it keeps you signed in. No tracking cookies, no advertising cookies.
If this policy changes in a way that matters, we will tell you in the app or by email.
See also our Terms of Use.