Kia ora. These terms are the deal between you and GateShare when you use our website and app. We have kept them in plain English on purpose. By creating an account you agree to them.
GateShare is a marketplace that connects local sellers of produce, food, and handmade goods with local buyers, within New Zealand only. We provide the noticeboard, the map, the messaging, and the payment plumbing. We do not grow, make, inspect, store, or deliver anything sold here. Every sale is a direct arrangement between the buyer and the seller, and GateShare is not a party to it.
We do not vet, endorse, or verify any user, stall, or listing. We do not warrant the conduct, safety, quality, legality, or accuracy of anything listed or anyone you deal with. Reviews and ratings are other users' opinions, not our verification.
If you sell on GateShare, you confirm that you are legally entitled to sell what you list, and that you meet the New Zealand rules that apply to it, including food safety rules under the Food Act 2014, labelling rules, honey requirements including hive registration and tutin limits, and any registration your product needs. When you list an item you will be asked to confirm the specific rules for its category, and we keep a dated record of what you confirmed. Certain items may never be listed, including recreationally caught fish or seafood, wild or home-killed meat, raw milk, and home-brewed alcohol.
If you sell in trade (as a business), you must say so on your stall, and the Fair Trading Act 1986 and Consumer Guarantees Act 1993 may apply to your sales. You are responsible for your own tax affairs, including any GST or income tax that applies to what you earn through GateShare.
Sellers choose whether to accept payment in the app, cash on pickup, or both. App payments are processed by Stripe; GateShare never sees or stores card numbers. For app payments, money is held and released to the seller after the buyer confirms pickup, or automatically 48 hours after the sale unless the buyer raises an issue. Either party may cancel an order before it is completed, and a held payment is then returned to the buyer. Fees for using GateShare, if any, will be shown before you commit to them.
A seller's exact address is shared with a buyer only once a sale is agreed, and must be used only for that pickup. Buyers and sellers agree to deal with each other honestly: collect what you paid for, pay for what you collect, describe things truthfully, and turn up when you say you will.
Meeting people and visiting properties carries its own everyday risks. You use GateShare, meet other users, and visit pickup locations at your own judgement and risk, the same as any roadside stall.
Your photos, listings, stall descriptions and reviews remain yours. By posting them you give GateShare a licence to host, display, and use that content to operate, improve, and promote the service, for example showing your listing on the map and in search, or featuring a stall in GateShare's own promotion. You confirm you own or have permission to use everything you post, and that it does not infringe anyone else's rights.
Act honestly and in good faith. Do not spam, harass, or abuse other users; do not scrape or copy the site or its data; do not create listings designed to dodge GateShare's fees or lure buyers into dealing off the platform; do not misuse the dispute process; and do not use GateShare for anything unlawful. We may monitor, remove, or edit content, including messages where necessary for safety or fraud prevention, and may suspend or close accounts that break these rules.
Reviews can only be left after a completed order, and both sides may review each other. Reviews must be honest and about the transaction. We may remove reviews that are abusive, false, or unrelated.
Keep your password to yourself and tell us if you think someone else has used your account. You must be at least 16 to use GateShare. We may suspend or close accounts that break these terms, list banned items, harass others, abuse the dispute process, or misuse the platform, and we may remove listings that break the rules.
We work hard to keep GateShare available and safe, but we provide it as-is. To the extent New Zealand law allows, GateShare is not liable for the quality or safety of items sold, for a party failing to honour a sale, or for losses arising from a transaction between users, and our total liability to you is limited to the fees you have paid us in the previous twelve months. Nothing in these terms limits rights you have under the Consumer Guarantees Act where it applies.
If your use of GateShare, your listings, or your breach of these terms causes us cost or loss, including reasonable legal costs, you agree to cover it.
Disagreements between buyers and sellers are between those parties. Our dispute tools help with held payments, and for anything beyond that the Disputes Tribunal is the usual next step in New Zealand.
If we change these terms in a way that matters, we will tell you in the app or by email and ask you to accept the updated terms. You will not be able to keep using GateShare until you do. If you do not agree with the new terms, you can close your account.
These terms are governed by New Zealand law, and the New Zealand courts have jurisdiction. If part of these terms turns out to be unenforceable, the rest still stands.
Questions? Message us through the app. See also our Privacy Policy.