Version 8 · Effective 30 August 2026 Supersedes Version 7 of 25 August 2026. Prepared by LegalVision NZ Limited. The four clauses GateShare published on 25 August while these Terms were being prepared are now part of the Terms themselves.
PART A - General Terms (applicable to all users)
1. Who we are and what these Terms cover
1.1These terms and conditions (Terms) are entered into between GateShare Limited NZCN 9446122 (we, us or our) and you, together the Parties and each a Party.
1.2GateShare is a marketplace and map that helps Buyers find and purchase goods listed by Sellers, such as roadside stalls, honesty boxes and home producers (Platform). GateShare is the noticeboard, not the shop. Each sale is a contract directly between the Buyer and the Seller. GateShare does not grow, make, inspect, store or deliver any goods and is not a party to any sale.
1.3In these Terms, you means (as applicable) the person or entity registered with us as either a Buyer or a Seller or the individual accessing or using the Platform.
1.4If you are using the Platform on behalf of your employer or a business entity, you, in your individual capacity, represent and warrant that you are authorised to act on behalf of your employer or the business entity and to bind the entity and the entity’s personnel to these Terms.
1.5The intellectual property in the Platform is owned by AAEM Developments Limited, which licenses us to operate it. Clause 7 sets out how that intellectual property may and may not be used.
2. Acceptance and changes to these Terms
2.1You accept these Terms by creating an account or otherwise using the Platform.
2.2We may amend these Terms at any time. Where a change materially affects your rights, we will notify you through the app and ask you to accept the updated version before you can keep trading. Continuing to use the Platform after acceptance means the current version applies.
2.3If you do not agree to a material change, you may close your account before the change takes effect in accordance with clause 3.8. Any prepaid, unused Fees will be refunded on a pro-rata basis.
2.4You must be at least 16 years old to hold a Buyer account, and at least 18 years old to hold a Seller account. The Platform is for New Zealand only: you must be in New Zealand to hold an Account, and goods must be located in New Zealand.
2.5We use third-party mapping services to display approximate stall locations on the Platform, including basemap data supplied by Toitū Te Whenua Land Information New Zealand, OpenStreetMap as a fallback service, and address lookup by OpenStreetMap's Nominatim service. Your use of the Platform's map features may also be subject to those providers' terms of use, and the required attribution is shown on each map. We use Twilio, a United States company, to send and verify mobile number confirmation codes as described in clause 3.10. Where you turn on notifications on a phone, we use Google's Firebase Cloud Messaging to deliver them, and Firebase passes them to Apple for delivery to iPhones. Our Privacy Policy describes what is sent and how you turn notifications off.
2.6Subject to your compliance with these Terms, we grant you a personal, non-exclusive, royalty-free, revocable, worldwide, non-transferable licence to use the Platform in accordance with these Terms. All other uses are prohibited without our prior written consent.
2.7When using the Platform, you must not do or attempt to do anything that is unlawful or inappropriate, including:
(a)anything that would constitute a breach of an individual’s privacy (including uploading private or personal information without an individual's consent) or any other legal rights;
(b)using the Platform to defame, harass, threaten, menace or offend any person;
(c)using the Platform for unlawful purposes;
(d)interfering with any user of the Platform;
(e)tampering with or modifying the Platform (including by transmitting viruses and using trojan horses);
(f)using the Platform to send unsolicited electronic messages;
(g)using data mining, robots, screen scraping or similar data gathering and extraction tools on the Platform; or
(h)creating an additional account, or using another person’s account, in order to evade a block, a suspension, a removal or the one stall per address rule in clause 18; or
(i)facilitating or assisting a third party to do any of the above acts.
2.8We may use cookies and similar technologies on the Platform, including tags provided by advertising and analytics companies such as Google and Meta, so that we can see how the Platform is being used and whether our own advertising is working. Those companies receive limited technical information through those tags. We do not give them your name, email address or mobile number, and we do not upload member contact details to any advertising platform. Our Privacy Policy sets out what is collected and your choices.
3. Accounts
3.1You must register on the Platform and create an account (Account) to access the Platform’s features. You may hold one Account, which you can use as both a Buyer and a Seller.
3.2You must provide basic information when registering for an Account including your name and email address, and choose a password. As a Seller on a paid plan, you must link your Stripe merchant account to your Account before you can accept card payments.
3.3Once you have registered an Account, your Account information will be used to create a profile which you may then curate. including an optional display name (for example, "The Egg Lady, Kekerengu") for public use. Your real name is still required on your Account, is visible to us, and may be disclosed where the law requires.
3.4All personal information you provide to us will be treated in accordance with our Privacy Policy.
3.5You agree to provide and maintain up to date information in your Account and to not share your Account password with any other person. Your Account is personal and you must not transfer it to others.
3.6You are responsible for keeping your Account details and your username and password confidential and you will be liable for all activity on your Account, including purchases made using your Account details. You agree to immediately notify us of any unauthorised use of your Account.
3.7We may make access to and use of certain parts of the Platform subject to conditions, including cancellation history, quality of listings, and review thresholds.
3.8You may close your Account at any time from the Account page. Closing your Account anonymises your personal details, but your trading record (orders, reviews and compliance confirmations) is retained, and any open dispute, debt or legal obligation survives closure until resolved. Where you have listed goods in a category that carries specific legal or regulatory requirements (for example honey, home baking, or whitebait), or where there is an open report, investigation or dispute concerning your Account, we may retain identifying information linked to your Account for as long as reasonably necessary to respond to a request from a regulator (such as MPI or a local council) or to resolve the report or dispute, even after your Account has otherwise been anonymised.
3.9Seller registration is self service and Accounts are not vetted or approved in advance. We may ask you for information where these Terms or the law require it, such as the category confirmations in clause 19, and we reserve the right to restrict, suspend or remove any Account after it is created, as set out in clause 13.
3.10Buying or selling on GateShare requires a verified mobile number. This is required once, when you open a stall or place your first Order. We use it to confirm you are one person with one account, and for nothing else without telling you. Verification codes are sent using Twilio, a United States company, which receives your mobile number and generates and checks the code; we never hold the code ourselves.
4. How the Platform works
4.1GateShare provides a marketplace and map (including hosting, maintaining the Platform, and instructing payment timing through our third-party payment provider) so that Buyers and Sellers can find each other and complete sales of goods (GateShare Services). We only provide the GateShare Services. We are not a party to any sale between a Buyer and a Seller, and we have no control over the conduct of any Buyer, Seller or other user.
4.2A Seller creates an Account and posts an accurate and complete description of the goods they have available, including price and indicative location (Listing).
4.3A Buyer may order goods described in a Listing directly through the Platform, either for pickup on a cash basis, or by paying through the app by card (each an Order). Where a Seller must approve an Order before it proceeds, the Buyer chooses how long to wait for that approval (Response Window), defaulting to 24 hours. If the Seller has not responded when the Response Window ends, the Order is automatically declined and the Buyer is not charged.
4.4A stall's exact address is disclosed to a Buyer only once an Order is confirmed. Where a Seller must approve an Order before it proceeds, the address is disclosed once the Seller has approved it. The address remains visible to the Buyer for 48 hours from that point and is then hidden again; a Buyer who needs it after that should contact the Seller through the Platform.
4.5Before launch, and in districts where GateShare is new, the map may show clearly marked sample stalls so that you can see how the Platform works. Sample stalls are labelled as such and cannot be ordered from.
4.6By listing goods, a Seller confirms that it is legally entitled to, and capable of, supplying the goods described in the Listing.
4.7Sellers on the In Trade plan may publish additional terms and conditions relating to their goods, in accordance with clause 23, and those terms are presented to the Buyer for acceptance before an Order is placed. All other Sellers must include any practical information relating to their goods (for example pickup instructions) in the relevant Listing or stall description, and no additional terms and conditions apply to their sales.
4.8You may turn on notifications so the Platform can tell you about your Orders and messages. Notifications are delivered through Google's Firebase Cloud Messaging, and through Apple on iPhones, which requires us to share a token identifying your device. You may turn notifications off at any time in your phone's settings, and we delete the token when you sign out. Turning notifications off does not stop Order emails, which are how we make sure nobody is left waiting at a gate without knowing.
5. Messages
5.1Messaging exists so Buyers and Sellers can arrange pickups. Sellers may switch their stall's messages off, and Buyers may switch off messages from particular stalls, in account settings.
5.2Sellers may block individual Buyers, and Buyers may block individual stalls. Blocking stops messages, but Order updates will still be delivered so nobody is left stranded mid-deal. GateShare support (admin) accounts cannot be blocked.
5.3You must not use the Platform's messaging or any contact details obtained through it to organise the provision of goods off the Platform, or otherwise to attempt to circumvent GateShare's fees. Harassment through messages, or creating another account to get around a block, is a breach of these Terms.
6. Reviews
6.1Buyers may review stalls, and Sellers may review Buyers, and each review must be tied to a real, completed Order. An order without collection still counts.
6.2You agree to write honestly about your own experience. We may remove reviews that are abusive, off-topic, relate to a different stall, or are plainly false, and we may reply to reviews with clarifying information.
6.3You must not review your own stall or yourself as a Buyer, or any stall or person in your family, household or workplace, whether directly or through another account. Reviews must describe your own experience, not somebody else's.
6.4Offering goods, discounts or other incentives in exchange for a review, or reviewing your own stall through another account, is a breach of these Terms.
6.5This clause survives termination or expiry of these Terms.
7. Intellectual Property
7.1All intellectual property (including copyright) in the Platform, GateShare name, logo, design, wording, map presentation, code and databases (Our IP) is owned by AAEM Developments Limited, and we operate the Platform under licence from it.
7.2You must not, without our prior written consent:
(a)copy, scrape, harvest, extract or republish any of Our IP or the data we compile (including stall listings, addresses or member details), whether by hand, script, bot or AI training pipeline;
(b)reverse engineer, probe or overload the Platform, interfere with its security, resell access to it, or use it to build a competing dataset or service; or
(c)otherwise reproduce, distribute or create derivative works from Our IP.
7.3We take misuse of the Platform seriously and reserve all remedies, including removing access, cancelling accounts without refund of any unused subscription period, and recovering our losses where the law allows.
7.4This clause survives termination or expiry of these Terms.
8. Content you upload
8.1Words and photos you post (User Content) remain yours. By posting User Content, you grant us a licence to display it on the Platform and to use it to run and promote GateShare (for example, featuring a stall in a "meet the stalls" post). This licence continues after your Account closes. Reviews you have left remain part of the record of the stalls and Buyers they describe, and User Content may persist in our backups for a limited period.
8.2You are solely responsible for your User Content and represent and warrant that you own it, or hold all rights necessary to grant us the above licence, and that it does not infringe any third party's rights or breach any law, including privacy law (you must not post other people's private information).
8.3We do not endorse or approve, and are not responsible for, any User Content. We may remove any User Content that breaches these Terms.
8.4This clause survives termination or expiry of these Terms.
9. Warranties
9.1You represent, warrant and agree that:
(a)you will not use the Platform, including Our IP, in a way that competes with our business;
(b)there are no legal restrictions preventing you from entering into these Terms; and
(c)all information you provide to us is true, correct and complete.
10. Consumer Law
10.1Where you sell in trade, you must display a trading name and a contact email on your stall listing. A stall that displays a trading name and contact email is selling in trade; a stall that does not is selling as a private individual.
10.2The Consumer Guarantees Act 1993 and Fair Trading Act 1986 apply to a Buyer's purchase from a Seller who is selling in trade, as identified under clause 10.1.
10.3Nothing in these Terms limits any rights you have under the Consumer Guarantees Act 1993 or Fair Trading Act 1986 where they apply under clause 10.2, or any other rights that cannot lawfully be excluded.
10.4This clause survives termination or expiry of these Terms.
11. Liability
11.1The Platform is provided as-is. We work hard to keep it accurate and available, but we do not promise that the map is complete, that a stall is stocked, that a Buyer or Seller will show up, or that the Platform will always be free of outages.
11.2To the fullest extent the law allows, we are not liable for: the goods themselves; any aspect of the dealings between a Buyer and a Seller (including the description, quality, safety or supply of goods); or any Consequential Loss.
11.3Our total Liability to you for anything connected with these Terms or the Platform is capped at the Fees you have paid us in the 12 months before the event giving rise to the liability or $100 if you have paid none.
11.4Clause 11.2 and 11.3 do not limit any right you have under clause 10.2.
11.5If you breach these Terms and it costs us something (including third-party claims and our reasonable legal costs), you agree to indemnify us for that loss.
11.6For disputes between Buyers and Sellers, we encourage Parties to attempt to resolve disputes (including claims for returns or refunds) with the other Party directly and in good faith, either on the Platform or through external communication methods. In the event that a dispute cannot be resolved through these means, the Parties may choose to resolve the dispute in any manner agreed between the Parties or otherwise in accordance with applicable laws.
11.7This clause will survive the termination or expiry of these Terms.
12. Termination
12.1These Terms will terminate immediately upon written notice by a Party (Non-Defaulting Party) if:
(a)the other Party (Defaulting Party) breaches a material term of these Terms and that breach has not been remedied within 10 Business Days of the Defaulting Party being notified of the breach by the Non-Defaulting Party; or
(b)the Defaulting Party is unable to pay its debts as they fall due.
12.2If your reviews show a sustained pattern of Buyers not receiving what your Listings promised, we may treat that as a breach of your obligations under these Terms, and may take any of the actions set out in clause 13.
12.3Upon expiry or termination of these Terms:
(a)we will remove your access to the Platform and immediately cease providing the GateShare Services;
(b)where you are a Buyer, we will cancel any existing Orders;
(c)where you are a Seller, we will cancel any existing Orders, and you will be responsible for refunding any incomplete Orders for which you have received payment; and
(d)where we terminate these Terms as a result of your unrectified default, you also agree to pay us our reasonable additional costs directly arising from such termination, including recovery fees.
12.4Termination of these Terms will not affect any rights or liabilities that a Party has accrued under it.
12.5This clause survives termination or expiry of these Terms.
13. Suspension, removal and appeals
13.1We may warn, restrict, suspend or remove any account, listing, review or content that breaches these Terms.
13.2We may suspend or remove an Account immediately, without prior warning, where:
(a)you have made a false category confirmation, or misrepresented your compliance with any law, licence or registration requirement applicable to your goods;
(b)you have provided false information on your Account or in a Listing;
(c)there is a clear-cut serious breach involving safety, dishonesty, harassment, child protection or illegality; or
(d)you have used the Platform to circumvent our fees or the one-stall-per-address rule in clause 18.
(e)We may also restrict, suspend or remove an Account based on conduct off the Platform, where we reasonably consider that conduct presents a risk to Members, for example at gate pickups on private property.
13.3Where we remove or suspend an Account, we will tell you why, and provide an appeal path in the email we send. Appeals are reviewed by a person, usually within 5 working days.
13.4Should we suspect that you are in breach of these Terms, we may suspend your Account while we investigate the suspected breach.
13.5We keep a record of disputes and their outcomes, including a factual record of what happened on cash Orders, to keep our decisions consistent and to identify repeated misuse. We keep this material for 12 months.
13.6Other than under clause 13.2 (immediate suspension), we will give you a chance to respond before suspending your Account for a suspected breach.
13.7If your Account is removed, we keep an irreversible cryptographic fingerprint of your email address and mobile number, and the date, so that removal cannot be undone by rejoining. It cannot be read or used to contact you.
14. Business Transfer and Wind-Down
14.1If GateShare is sold or restructured, your Account and data will move with it under these Terms and our Privacy Policy, and we will tell you. If GateShare winds down, we will give as much notice as we reasonably can, and any remaining paid subscription period will be refunded on a pro-rata basis.
15. General
15.1Assignment: Subject to the below clause, a Party must not assign or deal with the whole or any part of its rights or obligations under these Terms without the prior written consent of the other Party (such consent is not to be unreasonably withheld).
15.2Assignment of Debt: You agree that we may assign or transfer any debt owed by you to us, arising under or in connection with these Terms, to a debt collector, debt collection agency, or other third party.
15.3Confidentiality: Other than where the disclosure is permitted by law, each Party agrees not to disclose any confidential information it may access on or through the Platform to a third party, or otherwise misuse such confidential information. Confidential information may include confidential information supplied to you by us, by a Buyer, or by a Seller.
15.4Disputes: In relation to a dispute, controversy or claim arising from, or in connection with, these Terms (including any question regarding its existence, validity or termination) (Dispute) between a Buyer and us, or a Seller and us, a Party may not commence court proceedings relating to a Dispute without first meeting with a senior representative of the other Party to seek (in good faith) to resolve the Dispute. If the Parties cannot agree how to resolve the Dispute at that initial meeting, either Party may refer the matter to a mediator. If the Parties cannot agree on who the mediator should be, either Party may ask the New Zealand Disputes Resolution Centre to appoint a mediator. The mediator will decide the time, place and rules for mediation. The Parties agree to attend the mediation in good faith, to seek to resolve the Dispute. The costs of the mediation will be shared equally between the Parties. Nothing in this clause prevents a Party from seeking urgent injunctive or equitable relief from a court of appropriate jurisdiction, or from bringing a claim in the Disputes Tribunal where it falls within that Tribunal's jurisdiction.
15.5Entire Terms: These Terms, our Privacy Policy, and the category confirmations you make when listing, contain the entire understanding between the Parties. No representation or statement has been made to, or relied upon by, either Party except as expressly stipulated in these Terms, and these Terms supersede all previous discussions, communications, negotiations, understandings, representations, warranties, commitments and agreements in respect of their subject matter.
15.6Force Majeure: Neither Party will be liable for any delay or failure to perform their respective obligations under these Terms if such delay or failure is caused or contributed to by a Force Majeure Event, provided the Party seeking to rely on the benefit of this clause, as soon as reasonably practical, notifies the other party in writing about the Force Majeure Event and the extent to which it is unable to perform its obligations, and uses reasonable endeavours to minimise the duration and adverse consequences of the Force Majeure Event.
15.7Governing law: These Terms are governed by the laws of New Zealand. Each Party irrevocably and unconditionally submits to the exclusive jurisdiction of the courts operating in New Zealand (including the Disputes Tribunal, where a Dispute falls within its jurisdiction) and any courts entitled to hear appeals from those courts, and waives any right to object to proceedings being brought in those courts.
15.8Notices: Any notice given under these Terms must be in writing addressed to us at the details set out below, or to you via in-app notification, email, or the details provided in your Account. A notice is deemed served at the time of transmission (for email or in-app notification).
15.9Relationship of Parties: These Terms are not intended to create a partnership, joint venture, employment or agency relationship between the Parties.
15.10Severance: If a provision of these Terms is held to be void, invalid, illegal or unenforceable, that provision is to be read down as narrowly as necessary to allow it to be valid or enforceable, failing which, that provision (or that part of that provision) will be severed from these Terms without affecting the validity or enforceability of the remainder of that provision or the other provisions in these Terms.
15.11No waiver: A failure or delay by either Party to enforce any provision of these Terms does not waive that provision or any other, and a single or partial exercise of a right does not prevent its further exercise.
15.12Third party sites: The Platform may contain links to websites operated by third parties. Unless we tell you otherwise, we do not control, endorse or approve, and are not responsible for, the content on those websites. We recommend that you make your own investigations with respect to the suitability of those websites. If you purchase goods or services from a third party website linked from the Platform, such third party provides the goods and services to you, not us. We may receive a benefit (which may include a referral fee or a commission) should you visit certain third-party websites via a link on the Platform (Affiliate Link) or for featuring certain products or services on the Platform. We will make it clear by notice to you which (if any) products or services we receive a benefit to feature on the Platform, or which (if any) third party links are Affiliate Links. Our emails may occasionally include clearly marked sponsored content from businesses we have chosen. A sponsor receives nothing about you: not your name, your email address, or anything else. We do not sell, rent or share your information with advertisers.
PART B – Buyers Terms
16. Buying and paying
16.1Browsing and buying on GateShare is free. You may pay with cash at the gate, or by card through the app. Cash sales carry no GateShare fees, ever.
16.2When you pay by card, nothing is taken from your card at the time you order. Your card is authorised and the amount is held by our third-party payment provider. The money is taken and released to the Seller once you confirm collection, or no earlier than 48 hours after the Seller confirms the Order if you neither confirm collection nor raise a problem. If the Seller declines your Order, or it is cancelled, the hold is released and nothing is taken. GateShare instructs the timing of release but never itself holds your money. A problem raised under clause 17 before the sale completes pauses this release until it is resolved.
16.3The address for a stall is disclosed to you only once you place an Order, and is for your pickup only. You must not share it or use it for anything beyond collecting your Order. Doing so is a serious breach of these Terms.
16.4When you collect, respect the Seller’s property, gates, animals and privacy. Be the kind of visitor you would welcome at your own gate. Harassment, threats, discrimination or abuse toward any person, whether in listings, messages, reviews or at the gate itself, is a breach of these Terms.
16.5Reserving goods you don't intend to collect wastes real food from real families. Repeated no-shows may lead to warnings, order restrictions, or removal of your Account.
16.6You acknowledge that responsibility for the goods you purchase, including their quality, safety and description, sits with the Seller and not with GateShare.
16.7A Seller may offer to deliver goods. GateShare has no role in arranging, tracking or guaranteeing delivery; it is arranged between the Buyer and Seller directly.
17. Cancellations and disputes (Buyer)
17.1For Orders paid for through Stripe, you may cancel your Order within five minutes of ordering for an automatic full refund.
17.2After five minutes, cancelling an instant purchase, or cancelling an Order that needed the Seller's approval after they have accepted it, becomes a request the Seller may approve or decline, as the Seller may already be picking, baking or holding stock for you. If the Seller declines, the Order continues and completes as normal at 48 hours. A Seller may cancel an Order at any time for any reason, and any held payment is released back to you in full.
17.3If you cannot collect your Order for any reason of your own, that is a cancellation request under clause 17.2, not a dispute - the Seller decides. If your Order is not collected and not cancelled, the sale completes as normal at 48 hours.
17.4If something is wrong with your Order, you may raise it in the app before the sale completes. Doing so pauses your payment. We will ask you and the Seller to try to resolve it between you first. The Seller may cancel the sale or offer to put it right; if you accept that offer, or withdraw the dispute, the payment completes to the Seller.
17.5If you went to collect and there was nothing there for you, we do not require a photo, since an absence cannot be photographed - we will ask what time you went, and a photo of the empty stand is invited but not required. This defaults to you unless the Seller shows otherwise..
17.6If the goods were there but so poor that you left them, the same default and evidence approach applies, and the Seller keeps the goods and may resell them.
17.7If you collected your Order and something is wrong with it, we will first ask the Seller to cancel the sale or put it right; only a refusal makes it a dispute. Because you are holding the goods, a photo is required. Without clear evidence, this defaults to the Seller.
17.8In any dispute, both sides may give their account with up to three photos each. We may read the messages between you and the Seller from one day before the Order until the dispute closes; both of you are told when this happens.
17.9If a Seller does not respond to an open dispute, it is escalated to us, and their silence counts against them in our decision.
17.10Card holds can only be maintained for a limited time, currently around seven days. If we have not decided before the hold expires, the sale completes and the Seller is paid. You may still bring a claim, including in the Disputes Tribunal, regardless of our decision.
17.11Once we decide whether a paused payment completes to the Seller or is returned to you, we do not reverse that decision. Nothing in this clause limits or replaces any right you have under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986, and you may bring a claim against the Seller directly, including in the Disputes Tribunal, regardless of our decision.
17.12If you bring, or genuinely intend to bring, a Disputes Tribunal claim against another Member, we may give you their name and contact email for that purpose.
17.13Cash Orders may be cancelled by either you or the Seller before pickup. Cash disputes are between you and the Seller directly, though our review and reporting tools still apply.
17.14When we explain a dispute decision to either of you, we may summarise the other party's account and evidence to the extent reasonably necessary to explain that decision. We will not disclose contact details beyond what clause 17.12 already allows.
17.15The scenarios described in this clause are examples, not an exhaustive list. Where a dispute raises a situation not specifically addressed above, we will decide it applying the same principles set out in this clause.
PART C – Sellers Terms
18. One stall per address
18.1Each address may only have one registered stall. If you try to register at an address that already has one, the app will invite you to apply for an exception (for example, where two sellers genuinely operate from one address with different products). We will consider each request in good faith.
18.2Registering at an address without the knowledge of the person who lives there, or using multiple accounts to get around this rule, is a breach of these Terms.
19. Seller compliance and category confirmations
19.1As a Seller, legal responsibility for the goods you list and sell sits with you. This includes, without limitation, compliance with food safety, labelling, weights and measures, animal welfare, and any registration requirements applicable to your goods.
19.2You must not list any goods that are illegal to sell in New Zealand (for example homekill meat), and we may maintain and enforce a list of prohibited or restricted goods and categories.
19.3When you list in certain categories, the app will ask you to confirm specific legal requirements (for example, MPI exemption conditions for home-baked shelf-stable cakes, hive registration and tutin limits for honey, whitebait season rules, or animal welfare declarations for live poultry). Those confirmations, and any registration numbers you provide with them (such as an apiary registration code), are recorded with a date and time and form part of your agreement with us.
19.4Ticking a confirmation that is not true is a serious breach of these Terms and may result in immediate suspension or removal under clause 13.2.
19.5You may not sell anything illegal, unsafe, stolen or recalled, or sell alcohol, tobacco, vapes, medicines or weapons. You may not sell any live animal except where a GateShare category exists for it in the app at the time you list, and you must make the welfare declarations that category requires.
19.6You must not misdescribe goods, falsely tick a category confirmation, or list under the wrong category to avoid a category's legal requirements.
19.7You must not use the Platform to advertise or divert sales to another platform, or list goods you do not actually have.
19.8You control your own pickup notes, your hours, and whether your stall is shown as open.
19.9You are solely responsible for determining which goods to offer, their price, and how you provide them. You are not our employee and are not entitled to employment benefits. We do not supervise, direct or control your goods, set your fees, hours, schedule or location, or provide you with training, equipment or materials. You are responsible for any taxes payable on the fees you receive.
20. Seller plans and fees
20.1To list goods, you select a plan:
(a)Free: one active Listing with one photo, cash sales only;
(b)Stallholder: up to eight active Listings, up to five photos per Listing, card payments via Stripe, for $10 per month or $100 per year
(c)In Trade: unlimited Listings, up to five photos per Listing, for registered or commercial sellers trading in trade, for $40 per month. or $400 per year.
(d)Annual billing on either plan is twelve months for the price of ten and billed yearly in advance
20.2Free, koha and swap Listings do not count toward any paid plans’ listing limit.
20.3We may change our fees or plan features from time to time; current prices are always shown in the app before you pay, and a price change will never take effect on you without notice before your next renewal.
20.4Tier changes: You may move to a higher plan at any time. The change takes effect immediately, and the unused portion of your current plan is credited against the cost of the new one. You may move to a lower plan at any time, and that change takes effect at the end of the period you have already paid for, so that you keep what you have paid for until it runs out.
20.5If you move to a lower plan and have more priced Listings than the new plan allows, those Listings are held back from Buyers until you choose which ones remain. We will not choose for you. Your free, koha and swap Listings are never affected.
20.6If a payment for your plan fails, your plan drops to the Free tier immediately and any priced Listings beyond the Free tier's allowance are hidden from Buyers until payment is made. Nothing is deleted: your stall, your Listings and your Order history remain. The moment payment succeeds, your previous plan and all hidden Listings are restored automatically.
20.7We will remind you by email before a free period ends and a first payment falls due, and you can update your payment card on the GateShare website at any time.
21. Founding Stallholders
21.1Sellers who joined GateShare on or before 1 September 2026 (Founding Stallholders) receive the founding offer as described to them at the time they joined, and keep the founding badge permanently.
21.2Sellers who join during September 2026, and Sellers who join after that, receive the free period described to them at the time they join. The current periods are always shown in the app before you subscribe.
22. Seller payments
22.1Where you accept card payments, your payment is held by our third-party payment provider and released to you once the Buyer confirms collection, or no earlier than 48 hours after you confirm the Order if the Buyer has not confirmed collection or raised a dispute. GateShare instructs the timing of release but does not itself hold Buyer funds.
22.2Cash-at-gate sales attract no GateShare fees.
22.3You may cancel any Order at any time before pickup, which always refunds the Buyer in full.
22.4If a Buyer raises a dispute under clause 17, your payment for that Order pauses. If you and the Buyer resolve it, or the Buyer withdraws, payment completes to you. If neither happens, GateShare decides only whether the paused payment completes to you or is returned to the Buyer, on the balance of what is in front of us; this is not a ruling on either Party's legal rights, and it does not affect a Buyer's rights under clause 10.2. If you ignore an open dispute, it escalates to us and your silence counts against you.
22.5If a dispute is not decided before the card hold expires, currently around seven days, the sale completes and you are paid. The Buyer retains the right to bring a claim, including in the Disputes Tribunal.
22.6If an Order was placed as a card Order, payment must be completed through the app. Asking a Buyer to pay outside the app for a card Order takes away the protections that came with it, and is a breach of these Terms. Cash at the gate is always fine where the Order was placed as a cash Order.
22.7Card payments are processed by Stripe. To receive card payments you must complete Stripe's onboarding and accept Stripe's Connected Account Agreement, which applies between you and Stripe in addition to these Terms. We never hold Buyer funds
23. Additional Terms (In Trade Sellers only)
23.1Where you sell in trade, you must display a trading name and a contact email on your stall listing.
23.2If you are on the In Trade plan, you may publish additional terms and conditions applying to your goods, for example your returns, supply or delivery terms. These are shown to a Buyer on your stall page and again at checkout, and the Buyer must positively accept them before their Order can be placed.
23.3We record the version of your additional terms that applied at the time of each Order. If you change your additional terms, the change applies only to Orders placed afterwards.
23.4Your additional terms cannot reduce, exclude or limit any right a Buyer has under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986, and to the extent they attempt to do so they have no effect.
23.5Your additional terms are User Content for the purposes of clause 8, and we may remove them if they breach these Terms.
24. Seller Insurance
24.1We may request that you provide evidence of insurance. Doing so is not our confirmation that your insurance is sufficient or suitable for the goods you provide. If we do not ask for evidence of insurance, this does not mean we believe you don't need it. You are responsible for making your own enquiries and obtaining professional advice on the insurance you require.
25. Definitions
25.1Account has the meaning given in clause 3.1
25.2Affiliate Link has the meaning given in clause 15.12.
25.3Buyer means a person who uses the Platform to browse or purchase goods.
25.4Consequential Loss means , whether under statute, contract, equity, tort (including negligence), indemnity or otherwise; any loss or damage that cannot be considered to arise according to the usual course of things from the relevant breach, act or omission, whether or not such loss or damage may reasonably be supposed to have been in the contemplation of the Parties at the time they entered into these Terms as the probable results of the relevant breach, act or omission, and/or, any real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data. The Parties agree that your obligation to pay us the Fee under these Terms will not constitute “Consequential Loss”.
25.5Defaulting Party has the meaning given in clause 12.1.
25.6Dispute has the meaning given in clause 15.4.
25.7Fees means any amount payable by you to us in connection with your use of the Platform, including plan fees.
25.8Force Majeure Event means any event or circumstance which is beyond a Party’s reasonable control.
25.9Founding Stallholders has the meaning given in clause 21.
25.10GateShare Services has the meaning given in clause 4.1.
25.11Intellectual Property means any and all existing and future rights throughout the world conferred by statute, common law, equity or any corresponding law in relation to any copyright, designs, patents or trade marks, domain names, know-how, inventions, processes, trade secrets or confidential information, circuit layouts, software, computer programs, databases or source codes, including any application, or right to apply, for registration of, and any improvements, enhancements or modifications of, the foregoing, whether or not registered or registrable.
25.12Liability means any expense, cost, liability, loss, damage, claim, notice, entitlement, investigation, demand, proceeding or judgment (whether under statute, contract, equity, tort (including negligence), indemnity or otherwise), howsoever arising, whether direct or indirect and/or whether present, unascertained, future or contingent and whether involving a third party or a party to these Terms or otherwise.
25.13Listing has the meaning given in clause 4.2.
25.14Member means a Buyer or a Seller, or both, as the context requires.
25.15Non-Defaulting Party has the meaning given in clause 12.1.
25.16Order has the meaning given in clause 4.3.
25.17Our IP has the meaning given in clause 7.1.
25.18Party and Parties have the meaning given in clause 1.1.
25.19Platform has the meaning given in clause 1.2.
25.20Response Window has the meaning given in clause 4.3.
25.21Seller means a person or entity who lists goods for sale on the Platform.
25.22Terms has the meaning given in clause 1.1.
25.23User Content has the meaning given in clause 8.1.
25.24we, us and our have the meaning given in clause 1.1.
25.25you has the meaning given in clause 1.3.
If something here doesn’t seem fair, tell us through the suggestion box in the app. We mean that
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